:root{
    --bg:#f4f7fb;--card:#fff;--text:#0f172a;--muted:#64748b;--border:#e2e8f0;
    --primary:#2563eb;--primary-dark:#1e40af;--danger:#dc2626;--success:#16a34a;--warning:#f59e0b;
    --shadow:0 18px 50px rgba(15,23,42,.08);--radius:22px
}
*{box-sizing:border-box}
body{margin:0;background:var(--bg);color:var(--text);font-family:Inter,system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif}
a{color:var(--primary);text-decoration:none}
h1,h2,h3{margin:0 0 10px;line-height:1.2}
p{line-height:1.55}
input,select,textarea,button{font:inherit}
.auth-page{min-height:100vh;display:grid;place-items:center;background:radial-gradient(circle at top left,#dbeafe,#f8fafc 34%,#eef2ff)}
.auth-card{width:min(440px,calc(100vw - 28px));background:#fff;border-radius:28px;padding:34px;box-shadow:var(--shadow);border:1px solid rgba(148,163,184,.22)}
.auth-card.wide{width:min(620px,calc(100vw - 28px))}
.auth-card h1{font-size:30px}.auth-card p{color:var(--muted)}
.grid-form{display:grid;gap:14px}.grid-form label{display:grid;gap:7px;color:#334155;font-weight:700;font-size:13px}
.grid-form input,.inline-form input,.inline-form select,.send-box textarea,.grid-form textarea{border:1px solid var(--border);border-radius:14px;padding:12px 13px;background:#fff;outline:none;transition:.2s}
.grid-form input:focus,.inline-form input:focus,.inline-form select:focus,.send-box textarea:focus{border-color:#93c5fd;box-shadow:0 0 0 4px rgba(37,99,235,.10)}
.topbar{position:sticky;top:0;z-index:10;background:rgba(255,255,255,.88);backdrop-filter:blur(14px);border-bottom:1px solid var(--border);display:flex;align-items:center;gap:22px;padding:14px 24px}
.brand{display:flex;align-items:center;gap:12px;min-width:250px}.brand-icon{width:44px;height:44px;border-radius:16px;background:linear-gradient(135deg,#2563eb,#06b6d4);color:#fff;display:grid;place-items:center;font-weight:900}
.brand strong{display:block}.brand small{display:block;color:var(--muted);font-size:12px}
.topnav{display:flex;align-items:center;gap:5px;flex-wrap:wrap;margin-left:auto}
.topnav a{color:#334155;padding:10px 12px;border-radius:12px;font-weight:700;font-size:14px}
.topnav a:hover,.topnav a.active{background:#eff6ff;color:#1d4ed8}
.menu-toggle{display:none;margin-left:auto;border:1px solid var(--border);border-radius:12px;background:#fff;padding:8px 11px}
.container{width:min(1180px,calc(100vw - 32px));margin:24px auto 48px}
.hero-card{border-radius:30px;background:linear-gradient(135deg,#0f172a,#1d4ed8);color:#fff;padding:30px;display:flex;align-items:center;justify-content:space-between;gap:22px;box-shadow:0 24px 70px rgba(37,99,235,.22)}
.hero-card p{margin:0;max-width:720px;color:#dbeafe}
.panel-card,.metric{background:var(--card);border:1px solid rgba(148,163,184,.24);box-shadow:var(--shadow);border-radius:var(--radius);padding:22px}
.cards-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin:18px 0}
.metric span{display:block;color:var(--muted);font-size:13px;font-weight:800}.metric strong{display:block;font-size:38px;margin-top:10px}
.section-head{display:flex;justify-content:space-between;gap:16px;align-items:flex-start;margin-bottom:18px}
.muted{color:var(--muted);font-size:14px}.small-panel{max-width:680px}
.btn{border:0;border-radius:14px;padding:11px 15px;font-weight:800;cursor:pointer;display:inline-flex;align-items:center;justify-content:center;gap:7px;transition:.2s}
.btn.primary{background:var(--primary);color:#fff}.btn.primary:hover{background:var(--primary-dark)}
.btn.secondary{background:#eef2ff;color:#1d4ed8}.btn.danger{background:#fee2e2;color:#b91c1c}.btn.full{width:100%}.btn.tiny{padding:7px 10px;border-radius:10px;font-size:12px;background:#eff6ff;color:#1d4ed8}
.alert{border-radius:16px;padding:12px 14px;margin:14px 0;font-weight:700}.alert.success{background:#dcfce7;color:#166534}.alert.danger{background:#fee2e2;color:#991b1b}
.table-wrap{overflow:auto;border-radius:18px;border:1px solid var(--border)}table{width:100%;border-collapse:collapse;background:#fff}th,td{padding:13px 14px;text-align:left;border-bottom:1px solid var(--border);vertical-align:middle}th{font-size:12px;color:#64748b;text-transform:uppercase;letter-spacing:.04em;background:#f8fafc}td small{color:var(--muted)}tr:last-child td{border-bottom:0}
.badge{display:inline-flex;padding:5px 9px;border-radius:999px;font-size:11px;font-weight:900;text-transform:uppercase}.badge.pending{background:#fff7ed;color:#c2410c}.badge.open{background:#dcfce7;color:#166534}.badge.closed{background:#e2e8f0;color:#475569}
.inline-form{display:grid;grid-template-columns:1fr 1.4fr 120px auto auto auto;gap:12px;align-items:end}.inline-form label{display:grid;gap:7px;font-size:13px;font-weight:800;color:#334155}.inline-form label.check{display:flex;gap:8px;align-items:center;margin-bottom:12px}.card-line{margin-bottom:18px;background:#f8fafc;border:1px solid var(--border);border-radius:18px;padding:14px}
.actions{display:flex;align-items:center;gap:8px}.actions form{margin:0}
.empty{text-align:center;color:var(--muted);padding:22px}.empty.big{background:#fff;border:1px dashed var(--border);border-radius:18px}
.filters{display:flex;gap:8px;flex-wrap:wrap}
.conversation-list{display:grid;gap:12px}.conversation-item{display:grid;grid-template-columns:52px 1fr auto;gap:14px;align-items:center;padding:14px;background:#fff;border:1px solid var(--border);border-radius:18px;color:var(--text);transition:.2s}.conversation-item:hover{transform:translateY(-1px);box-shadow:0 14px 30px rgba(15,23,42,.08)}.conversation-item.pending{border-color:#fed7aa;background:#fffaf5}.avatar{width:52px;height:52px;border-radius:18px;background:#dbeafe;color:#1d4ed8;display:grid;place-items:center;font-weight:900;font-size:20px}.conversation-main small{display:block;color:var(--muted);margin-top:4px}.conversation-main p{margin:7px 0 0;color:#334155}.conversation-time{text-align:right;color:#64748b;font-size:13px;white-space:nowrap}
.chat-layout{display:grid;grid-template-columns:300px 1fr;gap:18px}.chat-info{position:sticky;top:92px;height:max-content}.chat-info p{font-size:14px;color:#334155}.chat-box{padding:0;overflow:hidden}.chat-head{display:flex;justify-content:space-between;gap:12px;padding:20px 22px;border-bottom:1px solid var(--border);background:#fff}.messages{height:58vh;min-height:460px;overflow:auto;background:#f8fafc;padding:18px;display:flex;flex-direction:column;gap:11px}.msg{max-width:78%;padding:11px 13px;border-radius:17px;line-height:1.42;box-shadow:0 8px 24px rgba(15,23,42,.06)}.msg small{display:block;margin-top:5px;font-size:11px;opacity:.6}.msg.visitor{align-self:flex-start;background:#fff;color:#0f172a;border-bottom-left-radius:5px}.msg.agent{align-self:flex-end;background:#2563eb;color:#fff;border-bottom-right-radius:5px}.msg.system{align-self:center;background:#e2e8f0;color:#475569;box-shadow:none;font-size:13px}.send-box{display:grid;grid-template-columns:1fr auto;gap:10px;padding:14px;background:#fff;border-top:1px solid var(--border)}.send-box textarea{resize:none}
.code-box{background:#0f172a;color:#dbeafe;border-radius:18px;padding:18px;overflow:auto;margin:14px 0 16px}.code-box code{white-space:pre-wrap;word-break:break-word}.preview-frame{height:220px;border:1px dashed var(--border);border-radius:18px;display:grid;place-items:center;background:#f8fafc;color:var(--muted)}
hr{border:0;border-top:1px solid var(--border);margin:24px 0}
@media(max-width:900px){.cards-grid{grid-template-columns:repeat(2,1fr)}.hero-card,.section-head{flex-direction:column}.inline-form{grid-template-columns:1fr}.chat-layout{grid-template-columns:1fr}.chat-info{position:static}.messages{height:55vh}}
@media(max-width:720px){.topbar{padding:12px 14px}.brand{min-width:auto}.menu-toggle{display:block}.topnav{display:none;width:100%;margin-left:0}.menu-open .topbar{flex-wrap:wrap}.menu-open .topnav{display:grid;grid-template-columns:1fr 1fr}.container{width:min(100vw - 22px,1180px);margin-top:14px}.cards-grid{grid-template-columns:1fr}.conversation-item{grid-template-columns:44px 1fr}.conversation-time{grid-column:2;text-align:left}.chat-head{flex-direction:column}.messages{min-height:380px}.auth-card{padding:24px}.metric strong{font-size:30px}}
.grid-form select{border:1px solid var(--border);border-radius:14px;padding:12px 13px;background:#fff;outline:none;transition:.2s}
.grid-form select:focus,.grid-form textarea:focus{border-color:#93c5fd;box-shadow:0 0 0 4px rgba(37,99,235,.10)}
.settings-grid{display:grid;grid-template-columns:minmax(0,1fr) 360px;gap:18px;align-items:start}.widget-form{grid-template-columns:repeat(2,minmax(0,1fr));background:#f8fafc;border:1px solid var(--border);border-radius:20px;padding:18px}.full-field{grid-column:1/-1}.widget-form button{width:max-content}.widget-preview-card{background:#fff;border:1px solid var(--border);border-radius:22px;padding:18px;box-shadow:0 12px 38px rgba(15,23,42,.06)}.operator-preview{display:flex;gap:13px;align-items:center;background:#f8fafc;border:1px solid var(--border);border-radius:18px;padding:13px;margin-bottom:14px}.operator-photo{width:64px;height:64px;border-radius:22px;background:linear-gradient(135deg,#2563eb,#06b6d4);color:#fff;display:grid;place-items:center;font-weight:900;font-size:20px;overflow:hidden;flex:0 0 64px}.operator-photo img{width:100%;height:100%;object-fit:cover}.operator-preview p{margin:5px 0 0;color:#64748b;font-size:13px}.status-dot{display:inline-flex;align-items:center;gap:7px;margin-top:5px;color:#64748b;font-size:12px;font-weight:900;text-transform:uppercase}.status-dot:before{content:"";width:9px;height:9px;border-radius:50%;background:#22c55e;box-shadow:0 0 0 4px rgba(34,197,94,.14)}.status-dot.away:before{background:#f59e0b;box-shadow:0 0 0 4px rgba(245,158,11,.14)}.status-dot.offline:before{background:#94a3b8;box-shadow:0 0 0 4px rgba(148,163,184,.16)}.widget-model-box{border-radius:20px;padding:18px;color:#fff;background:linear-gradient(135deg,#2563eb,#06b6d4);display:grid;gap:6px;margin-bottom:14px}.widget-model-box.whatsapp{background:linear-gradient(135deg,#15803d,#22c55e)}.widget-model-box.dark{background:linear-gradient(135deg,#020617,#334155)}.widget-model-box.minimal{background:#fff;color:#0f172a;border:1px solid var(--border)}.widget-model-box.agent_card{background:linear-gradient(135deg,#7c3aed,#06b6d4)}.widget-model-box span{font-weight:900}.widget-model-box small{opacity:.85}.compact-grid .metric strong{font-size:22px;word-break:break-word}
@media(max-width:960px){.settings-grid{grid-template-columns:1fr}.widget-form{grid-template-columns:1fr}.widget-form button{width:100%}}
.hero-actions{display:flex;gap:10px;flex-wrap:wrap;justify-content:flex-end}.btn.secondary.light{background:rgba(255,255,255,.15);color:#fff;border:1px solid rgba(255,255,255,.22)}.btn.secondary.light:hover{background:rgba(255,255,255,.24)}
@media(max-width:900px){.hero-actions{justify-content:flex-start}}
.active-visitors-card{background:#f8fafc;border:1px solid var(--border);border-radius:20px;padding:16px;margin:0 0 18px}.active-visitors-card h2{font-size:18px}.visitor-invite-bar{display:grid;grid-template-columns:1fr auto;gap:10px;margin:12px 0}.visitor-invite-bar input{border:1px solid var(--border);border-radius:14px;padding:11px 12px;background:#fff;outline:none}.active-visitors-list{display:grid;gap:10px}.active-visitor-item{display:grid;grid-template-columns:12px 1fr auto;gap:12px;align-items:center;background:#fff;border:1px solid var(--border);border-radius:16px;padding:12px}.active-visitor-item.invited{border-color:#bfdbfe;background:#eff6ff}.visitor-dot{width:10px;height:10px;border-radius:999px;background:#22c55e;box-shadow:0 0 0 4px rgba(34,197,94,.15)}.active-visitor-item.invited .visitor-dot{background:#2563eb;box-shadow:0 0 0 4px rgba(37,99,235,.14)}.visitor-main strong{display:block;font-size:14px}.visitor-main small{display:block;color:var(--muted);margin-top:3px;word-break:break-all}.visitor-main p{margin:6px 0 0;color:#1d4ed8;font-size:13px;font-weight:700}.visitor-status{display:inline-flex;vertical-align:middle;border-radius:999px;padding:4px 8px;font-size:10px;margin-left:6px;text-transform:uppercase;background:#dcfce7;color:#166534}.visitor-status.invited{background:#dbeafe;color:#1d4ed8}.rating-box{background:#f8fafc;border:1px solid var(--border);border-radius:16px;padding:13px;margin:14px 0}.rating-stars{font-size:20px;color:#f59e0b;letter-spacing:1px}.rating-comment{margin:8px 0 0;color:#334155;font-size:14px}.send-box.disabled{opacity:.65;pointer-events:none}.chat-info .danger[disabled]{opacity:.55;cursor:not-allowed}
@media(max-width:720px){.visitor-invite-bar{grid-template-columns:1fr}.active-visitor-item{grid-template-columns:12px 1fr}.active-visitor-item .btn{grid-column:2;width:max-content}}

/* Ajustes visuais do painel admin e novas opções do widget */
.topbar{box-shadow:0 10px 30px rgba(15,23,42,.05)}
.topbar-status{white-space:nowrap;background:#f8fafc;border:1px solid var(--border);border-radius:999px;padding:8px 11px;margin-left:auto}.topbar-status + .menu-toggle{margin-left:0}.topbar-status:before{width:8px;height:8px}
.topnav{margin-left:0}.hero-admin{position:relative;overflow:hidden}.hero-admin:after{content:"";position:absolute;right:-80px;top:-80px;width:260px;height:260px;border-radius:999px;background:rgba(255,255,255,.12)}.eyebrow{display:inline-flex;margin-bottom:10px;padding:6px 10px;border-radius:999px;background:rgba(255,255,255,.16);border:1px solid rgba(255,255,255,.2);font-size:12px;font-weight:900;text-transform:uppercase;letter-spacing:.04em}
.cards-grid{grid-template-columns:repeat(auto-fit,minmax(185px,1fr))}.admin-metrics .metric{position:relative;overflow:hidden}.metric{transition:.2s}.metric:hover{transform:translateY(-2px);box-shadow:0 22px 56px rgba(15,23,42,.11)}.metric:after{content:"";position:absolute;right:-28px;top:-28px;width:86px;height:86px;border-radius:999px;background:#eff6ff}.metric strong,.metric span{position:relative;z-index:1}.dashboard-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px;margin:0 0 18px}.section-head.compact{margin-bottom:12px}.status-current{display:grid;gap:10px}.status-current strong{font-size:18px}.mini-code{display:block;background:#0f172a;color:#dbeafe;border-radius:14px;padding:14px;white-space:nowrap;overflow:auto;font-size:12px}.field-group{display:grid;gap:12px;background:#f8fafc;border:1px solid var(--border);border-radius:18px;padding:14px}.field-group h3{margin:0}.field-group p{margin:0}.brand-preview{display:grid;grid-template-columns:62px 1fr;gap:12px;align-items:center;margin-bottom:14px;background:#f8fafc;border:1px solid var(--border);border-radius:18px;padding:12px}.logo-preview img{object-fit:contain;background:#fff;padding:4px}.stack-actions{display:grid;gap:8px}.widget-preview-card .operator-preview{margin-bottom:14px}.widget-form .btn.primary{min-height:46px}.conversation-item{box-shadow:0 10px 28px rgba(15,23,42,.04)}.conversation-item.pending{box-shadow:0 12px 30px rgba(251,146,60,.10)}.messages{scrollbar-width:thin}.send-box textarea{min-height:48px}.send-box .btn,.send-box button{min-height:48px}
@media(max-width:1050px){.topbar{gap:12px}.topbar-status{display:none}.topnav a{padding:9px 10px;font-size:13px}.brand{min-width:210px}}
@media(max-width:900px){.dashboard-grid{grid-template-columns:1fr}}
@media(max-width:720px){.topbar-status{display:inline-flex;margin-left:0}.menu-open .topbar-status{order:2}.menu-open .topnav{order:3}.dashboard-grid{gap:12px}.mini-code{white-space:pre-wrap;word-break:break-word}}